Terms and Conditions

Effective date: January 1, 2026 · Last updated: March 28, 2026

1. Acceptance of Terms

By accessing or using best-iptv.pro and any services provided through this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. These terms apply to all visitors, users, and customers who access or use our service.

2. Description of Service

best-iptv.pro provides IPTV subscription services granting access to live television channels, video-on-demand (VOD) content, and related features via internet-connected devices. Subscriptions are available in multiple plans (Premium Pack and Golden Pack) with varying durations. Access is provided through M3U playlist URLs or Xtream Codes credentials delivered after purchase.

3. Acceptable Use & User Conduct

By using our services, you agree to use them only for lawful purposes and in a manner that does not infringe the rights of others.

The following activities are strictly prohibited:

—Sharing your subscription credentials with unauthorized third parties.
—Reselling, redistributing, or sublicensing access to the service without explicit written permission.
—Submitting spam, fake reviews, or misleading content anywhere on this website. Spammy comments and fraudulent reviews are forbidden and will be removed immediately. Repeat offenders may be permanently banned.
—Using the service to transmit harmful, abusive, defamatory, or otherwise objectionable content.
—Attempting to reverse-engineer, copy, or circumvent any part of our infrastructure or security measures.
—Using automated tools, bots, or scripts to interact with the website or review submission forms.

We reserve the right to suspend or terminate your access without notice if we determine that you have violated these terms.

4. Subscriptions & Payment

All subscriptions are prepaid and activated manually after payment confirmation. Prices are displayed in USD and are subject to change without prior notice, though existing active subscriptions will not be affected mid-term. Subscription plans do not auto-renew. We will notify you before your subscription expires so you can renew via WhatsApp if you wish to continue. We reserve the right to modify or discontinue any plan at any time with reasonable notice.

5. Refund Policy

We stand behind the quality of our service. If you are not satisfied with your subscription, you are entitled to request a refund.

We recommend contacting us first

Our support team is highly capable, responds promptly, and can resolve the vast majority of technical issues — including buffering, missing channels, device compatibility, and credential problems — quickly and effectively. Most issues are fixed within minutes.

If our support team is unable to resolve your issue to your satisfaction, a refund will be issued within a reasonable timeframe. Refund requests must be submitted within 7 days of the original purchase date.

Refunds may not be available in cases of misuse or violation of these Terms, subscription periods that have been substantially consumed, or issues caused by the customer's own internet connection or device.

6. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of best-iptv.pro and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

7. Disclaimer & Limitation of Liability

The service is provided "as is" without warranties of any kind. While we maintain a 99.9% uptime target, we do not guarantee uninterrupted or error-free service. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our service. Users are solely responsible for ensuring that their use of IPTV services complies with the laws and regulations of their jurisdiction. best-iptv.pro provides access to content for entertainment purposes only.

8. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the service after changes are posted constitutes acceptance of the revised terms.

9. Contact

For questions about these Terms and Conditions, or to request a refund, please contact us via WhatsApp. Our support team is available 24/7 and typically responds within minutes.

Questions about these terms?