Privacy Policy

best-iptv.pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and your rights regarding that information. By using our website or subscribing to our service, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information: Contact and order information — When you request a free trial or subscription via WhatsApp, we collect the information you provide such as your name, email address, and device details needed to set up your account. Review submissions — If you submit a review on our website, we collect your name, country (optional), email address (optional), star rating, and review text. Reviews are stored in our database and displayed publicly after moderation approval. Usage data — We collect anonymised data about how visitors interact with our website, including pages visited, time spent, and traffic sources. This data is collected through Google Analytics and contains no personally identifiable information. Technical data — Standard server logs may include your IP address, browser type, and operating system for security and diagnostic purposes.

All reviews submitted through our website are subject to moderation before being published. We actively filter spam, fake reviews, and abusive content. Submitted review data (name, country, email, rating, and review text) is stored in our database. Email addresses submitted with reviews are not displayed publicly and are used only for internal moderation purposes. Spam submissions and fraudulent reviews are permanently deleted. Repeated abuse may result in your IP address or email being blocked from future submissions.

We use the following third-party services to operate our website: Google Analytics — Used to analyse website traffic. Google may collect anonymised usage data. You can opt out via the Google Analytics opt-out browser add-on. Supabase — Used as our backend database to store customer reviews and subscription data securely. Resend — Used to send transactional emails (such as review moderation notifications). Your email address is shared with Resend only when necessary to deliver a specific email. Cloudflare — Our website is hosted and delivered through Cloudflare Pages. Cloudflare may process your IP address and request metadata as part of their infrastructure. These third-party providers have their own privacy policies governing how they handle data.

Our website uses cookies to improve your browsing experience and to collect anonymised analytics data. Cookies used include: — Analytics cookies (Google Analytics): used to understand how visitors interact with the site. — Session cookies: used to maintain basic site functionality. You can control cookie settings through your browser. Disabling cookies may affect some features of the website.

We retain personal data only as long as necessary for the purposes outlined in this policy. Review data is retained indefinitely unless you request deletion. Subscription data is retained for a minimum of one year for accounting and support purposes. Analytics data is retained according to Google Analytics' standard data retention settings.

Depending on your jurisdiction, you may have the right to: — Access the personal data we hold about you. — Request correction of inaccurate data. — Request deletion of your data ("right to be forgotten"). — Object to or restrict certain types of data processing. — Withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us via WhatsApp. We will respond to all requests within a reasonable timeframe.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our database is hosted on Supabase with row-level security and encrypted connections. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the service after changes are posted constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us via WhatsApp. Our support team is available 24/7.